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General Self-Help Section
Welcome to our self help and frequently asked question page. Here you will find answers to some of the most common questions we get about our products, policies, shipping, and more. If you cannot find what your looking for, feel free to email us here. We will get right back to you just as soon as possible. In the mean time, feel free to look around our shop's vanilla beans, spices and other specialty ingredients. If you have a chance, read some of our recipes or watch a couple of our teams cooking videos to brush up on your flavor game.
To use this page, simply click on any of the questions. Each link will take you to informative articles, videos, or in-depth pages that cover the entire sub-topic listed when selecting view all. If we missed something, please let us know and thanks for choosing Slofoodgroup for your flavor and spice needs.
Vanilla beans
- Where do vanilla beans come from?
- Do vanilla beans from different countries taste and smell differently?
- How many vanilla beans are there in an ounce?
Vanilla extract
- Why do some recipes call for only a few vanilla beans or more when making vanilla extract while yours recommend a weighted measure?
- How do I make vanilla extract and what type of vanilla bean should I use?
- How many vanilla beans do I need to make vanilla extract?
Saffron and other spices
- Are your vanilla beans and spices ethically harvested and sourced?
- How do I use saffron?
- What are the health benefits of saffron?
Warming spices and teas
- What is true cinnamon?
- How to tell the difference between Cassia and Ceylon cinnamon?
- What is Silver tip white tea?
Edible Baking Decorations
- What is edible gold?
- Why is edible gold so expensive?
- What is the best gold for accenting cakes and garnishing?
Mushrooms and truffles
- Where are your Morel mushrooms sourced from?
- Do I need to clean my morel mushrooms?
- Where do your porcini mushrooms come from?
Wholesale and bulk order information
- What to look for when buying vanilla beans online?
- Is wholesale pricing available for purchasing vanilla beans or other products?
- Can I buy Vanilla Beans in Bulk for sizes larger then listed on product detail pages?